Patient Ordering

Understanding the WVA patient ordering system.

The Process

Doctor/Office

• Office staff asks every patient leaving with less than a years supply of product if they would like to be able to order refills online.
• Staff directs the patient to their web site where the patient can setup their own account and reorder lenses from the doctor.

Patient

• Patient creates an account and receives a verification e-mail.
• Patient logs on to the order site. Patient chooses product, enters quantity, shipping and billing information and places order. The practice is notified that an order has been placed and is awaiting their approval.
• Staff logs on to the WVA ordering site, confirms that the Rx and quantities are acceptable and submits the order to WVA.

WVA

WVA fills the order by sending it directly to the patient.

Doctor/Office

Office charges the patients credit card.

Sign Up

To get signed up simply contact your WVA sales representative and let them know you would like to activate patient ordering.